If for any reason you are not 100% satisfied, return your order in an unused condition within 30 days of invoice date, (tags must be attached) and we will gladly exchange it or refund your full purchase price, excluding shipping!. Sale, custom items and thong bottoms are non refundable. Merchandise credits will be issued for returns originally paid by check, paypal, if credit card has expired or purchased with a merchandise credits. Thank you!!